Terms and Conditions

The terms and conditions at Only Win govern every aspect of the player relationship, from account registration and bonus eligibility through to withdrawals and responsible gambling limits. Reading through the full ruleset before depositing is strongly recommended, since the platform operates under a specific licence and follows rules that differ from provincially regulated Canadian sites. The last revision took effect on 18 June 2026, so the current version is reasonably up to date. What follows is a practical summary of the key rules that Canadian players are most likely to encounter.

General Operator and Legal Framework

Only Win is operated by 3-102-961232 LIMITADA, doing business as Goodfly Limitada, a company registered in Costa Rica at registration number 3-102-961232. The registered address is Provincia 06 Puntarenas, Canton 11 Garabito, Jaco, Costado Este De La Municipalidad Garabito, Bufete Sanchez Chavarria, 61101, Costa Rica. Legal inquiries can be directed to legal@goodfly.io.

The platform holds an Anjouan licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, under licence number ALSI-202606013-FI1. This is an offshore licence and is distinct from a provincial iGaming Ontario / AGCO licence. Players based in Ontario or other regulated provinces should understand that the platform operates under this offshore framework rather than a Canadian provincial authority.

Canadian players are personally responsible for confirming that accessing and using the site is lawful in the province or territory from which they connect. The casino does not serve as a legal advisor in that regard.

Account Rules and Registration Requirements

Only one account is permitted per person, household, postal address, IP address, email address, device or shared-device environment. Registering a duplicate account through a family member or any third party is prohibited. Violations of this rule can result in suspension, confiscation of balances or permanent closure.

During registration, players must provide accurate personal information, including full legal name, date of birth, city, postal code, street address and a valid Canadian mobile number. The minimum eligible age is 18 years, though the applicable legal gambling age in the player’s jurisdiction also applies and takes precedence where it is higher.

Account credentials are the player’s responsibility. Any activity that occurs through a verified account is attributed to the registered holder. Fraudulent information, chargebacks, collusion, software-assisted unfair play or use of third-party payment methods can all lead to account restriction or closure and forfeiture of pending funds.

KYC and Identity Verification

Know Your Customer verification becomes mandatory before any withdrawal and automatically when cumulative deposits reach the equivalent of €2,000. The compliance team may also request verification at any point based on account activity.

Acceptable identity documents include a passport, driver’s licence or national identity card. Proof of address must be a utility bill, bank statement or official correspondence dated within the last three months. For payment verification, a bank statement, online-banking screenshot or e-wallet screenshot confirming the player’s name and payment method ownership is required.

Enhanced due diligence applies to politically exposed persons, high-risk profiles and linked transactions above US$10,000. All KYC records are retained for a minimum of five years after the customer relationship ends. Transactions may be temporarily restricted while a compliance review is active.

Bonus Terms and Wagering Rules

The welcome package at Only Win spans the first three deposits and is structured as follows:

• First deposit: 100% up to C$750 plus 100 Free Spins (minimum deposit C$30)
• Second deposit: 120% up to C$1,250 plus 75 Free Spins (minimum deposit C$30)
• Third deposit: 200% up to C$1,000 plus 125 Free Spins (minimum deposit C$50)

The combined package totals 420% up to C$3,000 plus 300 Free Spins. Every bonus and any winnings generated from Free Spins carry a 40x wagering requirement. Bonuses are valid for 7 days from activation. Free Spins are valid for 7 days after they are credited.

The maximum eligible bet while bonus funds are active is C$7 per game round. This applies to all game types including purchased bonus features and doubling functions. Placing bets above this ceiling while a bonus is active can void the bonus and any associated winnings.

Slots contribute 100% toward wagering progress. Table games, video poker, live casino games and most other formats contribute only 20%. Only one bonus can be active at a time. Requesting a withdrawal before completing the wagering requirement on an active bonus cancels the bonus and forfeits bonus-linked winnings.

After wagering is completed, winnings above the stated bonus maximum win cap are deducted. The maximum total payout from match bonuses across the welcome package is C$3,000, and the maximum total payout from Free Spins winnings is C$600.

Payments, Deposits and Withdrawals

The lowest displayed cashier amount is C$15 for both deposits and withdrawals. Deposits for the first two welcome bonuses require a minimum of C$30; the third requires C$50. All real-money deposits must normally be wagered at least once before a withdrawal is approved. In selected higher-risk cases, a 3x turnover requirement may apply instead.

Withdrawal limits are set at C$2,000 per day, C$4,000 per week and C$16,000 per month. Individual payment methods also carry their own minimums and maximums within these aggregate limits. Third-party payments are prohibited; deposits and withdrawals must use instruments verified in the player’s name.

Cryptocurrency transfers must use the exact wallet address, supported coin and correct blockchain network. Funds sent to an incorrect address or on an unsupported network cannot be recovered by the casino.

KYC clearance and compliance with applicable turnover rules are required before any withdrawal is processed. Pending withdrawals can be cancelled before processing begins, with funds returning to the casino account balance.

Responsible Gambling Rules

Only Win provides a set of account-level tools that players can activate through the account profile or by contacting support:

• Deposit limits (daily, weekly or monthly): reductions take effect immediately; increases follow a standard review period.
• Loss limits: a more restrictive limit is applied immediately; a less restrictive change takes effect after 48 hours.
• Session time limits: available through the profile settings.
• Cooling-off: a temporary suspension can cover one or more product verticals.
• Self-exclusion: options of 6 months, 1 year, 3 years, 5 years or permanent exclusion are available; self-exclusion takes effect immediately and cannot be reversed early.

Promotional communications are suspended during any cooling-off or self-exclusion period. For players who need external support, the platform names Gambling Therapy, Gamblers Anonymous and GamCare as recommended organizations.

Prohibited Conduct and Account Restrictions

The terms prohibit a range of activities that constitute bonus abuse, match-betting patterns, arbitrage or collusion. Specifically, placing structured bets with the intent of meeting wagering requirements while minimizing real financial risk, betting only on restricted games, using automated tools or exploiting any identified flaw in the software can all result in void winnings, account restriction or permanent closure.

Access to the account may also be restricted when a player is travelling or physically located in a jurisdiction not served by the platform. Players are responsible for any tax reporting obligations applicable in their Canadian province or territory.

For full details on how personal data is handled in connection with these rules, the Only Win contact us page provides the appropriate channel to raise any account or compliance questions directly with the support team.

Governing Law and Dispute Resolution

The terms and conditions are governed by the laws applicable to the operator’s jurisdiction in Costa Rica, together with the conditions of the Anjouan licence. In the event of a dispute, the player should first contact the support team through live chat, the contact form or support@only.win. Escalation paths through the licensing authority are available if an internal resolution is not reached.

For a broader picture of the platform, including game selection, bonus promotions and loyalty program details, the Only Win site provides the primary entry point for Canadian players looking to review all available features before committing to registration.